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WebAuthn Usability Study with Web Developers

 

1-on-1 Interview

Online € 25 Amazon.com Voucher* 1 hour


 

 

Purpose 

My name is Aftab Alam. I am a master’s student at Saarland University, Germany. The purpose of this flyer is to invite you to participate in an exploratory research study that is part of my master’s thesis. I am investigating how FIDO2/WebAuthn can be made more usable and accessible to web developers who have to deal with this technology. Specifically, how developers can be supported in making the right decisions and which issues must be tackled to help developers in this task in order to securely roll out WebAuthn in their own services.

Why?

Since 2016, W3C promised to provide developer support in terms of documentation and best practices when designing applications using  WebAuthn API, but unfortunately, the promise is not yet fulfilled. We are from academics and we believe that “Your voice should be heard”. The goal of my research is to understand and identify critical pain-points that developers face during FIDO/WebAuthn integration into web services but a crucial step in my work is to get feedback from developers like you who have experience with FIDO2/WebAuthn technology. We believe that our community needs to tackle developer issues with WebAuthn early on and devise adequate solutions and developer support. 


Your participation in the study will be of great importance to get a better understanding of the problems faced by the developers. Remember, we are not testing you but testing the technology. Additionally, results from this study may help W3C working bodies, WebAuthn libraries maintainers, other third-party companies, to enhance developers support in terms of best practices, guidelines, tools and documentation. So, help us to help you.

How?

Your participation in this study is entirely voluntary. If you choose to be a participant in the study as an interview participant, you will be asked to complete a 60-minute one-to-one interview that will be recorded and conducted remotely via Voice-over-IP (VOIP) such as Skype or Zoom and asked to complete two documents, the Informed consent form and demographic questionnaire during the session. So, help us make your life better and as a token of appreciation for your participation, we would like to offer you a 25 Euro Amazon voucher.

Data Protection?

All your information and interview responses will be kept confidential. We will assign unique numeric codes to you and that will be used on all research notes and documentation. No identifiers will be disclosed in the dissertation discussion, publications in journal or articles.

To participate in the study, please click on the button at the end and complete a short questionnaire. We will contact you as soon as possible and inform you about the availability of the slot. 

 

Thank you in advance for your time and consideration.

If you have any questions, concerns or complaints about the flyer, please contact me at Aftab Alam (E-mail:s8afalam@stud.uni-saarland.de/aftabalamuds@gmail.com)

This survey is anonymous.

The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it.

If you used an identifying token to access this survey, please rest assured that this token will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification tokens with survey responses.

Terms and Conditions?

  • At least 18 years old

  • Participant in this study requires to have a headphone and stable internet connection. You cannot participate using smartphones or tablets.

  • * Will receive an incentive if participation in the study actual take place